Rotating mop installation steps.

1. Assemble the mop pole: After checking whether the assembly parts are complete first, put the two sections of the telescopic pole, align it with a good gap to insert, rotate it to set tightly and adjust the right length.

2, fixed cloth plate: then set the bottom of the telescopic rod into the cloth plate, and tighten it.

3. Install the mop head: align the cloth tray with the mop head, press it down vertically, then step on the cloth tray with your foot, and so on to make a clicking sound, indicating that the installation is complete.

4. Rotate the mop, the handle will be adjusted to a certain angle after the card is tightened can be used, the general mop will be configured with a special bucket with the use. If the bottom of the hair mop needs to be cleaned, you can step on the hair mop iso-end, along the opposite direction of force to support, you can separate the bottom of the hair and the base, clean and repeatedly use.

Tip: Before using the mop to clean the ground, when using the water wrung clean before use, avoid using the mop with high water content, after use to clean the mop, put it in the ventilation, to avoid odor or other odors. If you need to use cleaning agents when cleaning the ground, pay attention to the use of neutral cleaners, the amount should not be too much, after cleaning to clean with water, to avoid residual cleaning agents on the mop, affecting the life of the mop.

How to deal with the long transportation time of the goods?

If you do not receive the goods within 15 natural days, you can contact us through  [email protected] , and we will try our best to help you contact the logistics company.

What should I do if the order processing time is too long?

All orders will be processed within 1-3 nature days.  In the event of a large-scale event, the number of active orders increases sharply, and there will be a slight delay in delivery. You can contact us by mail  [email protected] ; we will process your order as soon as possible. If you need to cancel your order, we will arrange a refund for you and your payment amount will be returned to your payment account. Refund arrival time varies by payment method, but usually takes 1-2 business days.

How to cancel the order?

After the order is paid successfully, the user can check the order status in the account order details.

If the order has not been packaged and shipped, you can cancel the order in the order details. Payments will be fully refunded to your payment account within 1-2 business days after order cancellation. The exact refund time depends on your payment method.

If the order has already been packaged and shipped, the order cannot be cancelled because the order has already been processed and the package cannot be returned.

If you confirm that you want to cancel an order that has already been shipped, please contact us at  [email protected]   as soon as possible, and the resulting return shipping and other additional charges will be borne by the customer.

How to return validity period?

Our returns are valid until 7 nature days after the item arrives. We will not be able to provide you with a return or exchange if it has been more than 7 nature days since you received the item.

Brand new mop products purchased on this site do not affect secondary sales. Within the validity period of the return, negotiate with our customer service through email [email protected] to return or exchange the product (man-made and external damage to the product, no return or exchange will be accepted).

Note: The rotary mop is a set of two pieces, and both will be returned together when returning, otherwise it will not be returned.

What if the product is damaged during shipping?

We regret that you did not receive the item in perfect condition, please email your unboxing video and proof of purchase to  [email protected]   and we will arrange for a reissue or partial refund.